Rug is not our job. Rug is not our profession. Rug is our passion. Our mission statement is to save as many rugs as we can. Rugs became our passion in 1953.
Why should a customer choose us over our colleagues? There are several reasons:
1- We pay attention to details. We receive many rugs for cleaning, repair, stain removal, or appraisal every day. Each client has a file and we take care of each rug individually and inspect and supervise it from the beginning to the end of our process.
2- We love to do custom jobs. We get out of our comfort zone and do what others don’t. We love to do jobs others do not bother doing. A customer bought few runners for her stairways from us. One of the runners should be installed on a curly landing connecting two sets of stairways. We cut them and did the bindings by hand. She loved the custom job we did for her.
Another customer had a rug she did not like because of the long lines of white pile. We sheared those lines and she loved the rug again.
3- We take care of other types of textiles besides rugs. A customer had a severely damaged needlepoint she loved. We cleaned it professionally and repaired it. The piece was very small, but the job was very big and time consuming.
4- We have master weavers on site and supervise the repair. Sometimes we may have to dye yarns for our repair jobs. We gladly do this.
5- We share our information and rug knowledge with our clients. When we see their rugs, we tell them their origins, constructions, ages, and today’s market value of their rugs. Our clients love to receive information on their rugs.
Dr. Khosrow Sobhe (Dr. Kay)
Certified Rug Specialist (CRS)
www.LosAngelesRugCleaning.com
www.RugIdea.com
Tel. 310-770-9085
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