Rug ID Rug Identification
Rug identification is very important if you want to clean and repair a rug. Besides, it creates trust and your client realizes that you know your job and you know what you’re talking about. Imagine you take your car to…
Kurdish Rugs
We had a very interesting lecture on Kurdish rugs yesterday, Saturday organized by the Textile Museum Associates of Southern California TMA/SC here in Los Angeles. James D. Burns was the speaker of this well-attended morning event. He is the author…
The Dirtiest Rug This Year (so far…)
Today we completed a job on a circular Chinese rug picked up from one of our customers. When we picked up the rug it was completely infested with moth. They had eaten a significant portion of the rug’s wool and…
Customer Testimonials
Doing a great job on selling, cleaning & repairing rugs/carpets is our business at Rug Ideas. We love to see our customers faces when they see their rugs deep cleaned/sanitized/deordorized/repaired; and sometimes they are so happy they give us testimonials….
Unique Tapestry Cleaning and Repair
Today we had a customer with a unique job request; her mother made these beautiful three needlepoint tapestries back in the 50’s, which are mounted to aging frames, and now the customer is trying to get them thoroughly cleaned so…
Customer Shag Rug Cleaning
We recently wrote about the cleaning of shag rugs and our superior methods of cleaning them; well recently a customer came in with their shag rug that had some “pet problems”. Their dog had used this rug as a bathroom…
Rug Sales and Our Return Policy
We have a detailed sales and return policy on our website. It reads: 4- There is no return on machine-made area rugs, Shag rugs, Silk rugs, natural or artificial, and tapestries. There is only a three-day exchange with similar or higher priced…
Rug Cleaning and Stain Removal
When serious stains happen to one’s rug some customers take the cleaning/stain removal into their own hands, which sometimes leads to disastrous results. What might first seem like a good idea to save some money by cleaning the stains themselves…
A Busy Saturday at Our Rug Store
Yesterday was Saturday and we were at work from 11:00 am to 5:00 pm. Before and after work, we had appointments with two different customers to pick their rugs up, both in Beverly Hills which is 2 miles or 10…
Rugs and Moth Damage
prevention is better than cure. We received eight rugs for cleaning a few days ago. They were all severely moth damaged while they were in storage. Two of the eight were not cleanable we asked the owners to trash them….